Privacy Policy

Last Updated: March 20, 2026

1. Introduction

Offline ("we," "our," or "us") operates the Offline mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

2. Information We Collect

Information you provide:

Account information (name, email, phone number, profile photo)
Profile details (interests, location, life phase, schedule preferences)
Content you create (messages, photos, event details, poll responses)
Verification data (email verification, phone verification, Google sign-in)

Information collected automatically:

Location data (with your permission, for circle discovery and event check-ins)
Device information (device type, OS version, app version)
Usage data (features used, circles joined, events attended)
Crash reports and performance data (via Sentry)

3. How We Use Your Information

To match you with compatible circles and recommend events
To facilitate messaging and group communication
To calculate trust scores based on your participation
To send event reminders and engagement notifications
To improve our matching algorithms and user experience
To ensure safety (reporting, blocking, moderation)

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Other users — Your profile, circle membership, and event attendance are visible to other members as part of the app's functionality
Service providers — Firebase (hosting/auth), Sentry (error tracking), GIPHY (GIF search)
Law enforcement — If required by law or to protect safety

5. Data Security

We use industry-standard security measures including Firebase Authentication, Firestore security rules, and encrypted data transmission. However, no method of electronic storage is 100% secure.

6. Your Privacy Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and data
Opt-out of certain data collection
Export your data (data portability)
Object to processing of your data

To exercise these rights, contact us at privacy@theoffline.life or through Settings → Account → Delete Account in the app.

7. Data Retention

We retain your information for as long as your account is active. When you delete your account:

Your profile and personal data are deleted within 30 days
Messages may remain for other users' records
Some data retained for legal/safety purposes
Anonymized analytics data may be retained

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

9. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what data is collected, request deletion, and opt out of data sales. We do not sell personal information.

10. European Users (GDPR)

EEA residents have rights under the GDPR including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@theoffline.life
Website: https://theoffline.life

We will respond to your inquiry within 30 days.